Career Objective:

I am hoping to find a career that will allow me to make use of my office skills and extensive experience working with the James Madison University student population.

Education:

James Madison University; Bachelor of Science; Anthropology/English; 1993

Work Experience:

James Madison University Office of Financial Aid & Scholarships (May 1997-present); Scholarship Coordinator

Job responsibilities include: provide administrative support for the Director of Scholarships in coordinating Foundation, Departmental, Outside, and Athletic scholarship programs. Process off-campus scholarships, financial aid transcripts. Handle overall administration and secretarial responsibilities for the Director of Scholarships. Handle student and parent walk-in and telephone requests concerning the availablity of scholarships. Assist in the communication of information to address scholarship inquiry requests. Establish and maintain the Scholarship Department home page. Establish and assist in designing a new information system to serve the university. Perform other duties as assigned by supervisor.

James Madison University Office of Financial Aid & Scholarships (January 1994-April 1996); Receptionist

Job responsiblities include: answer telephone and walk-in inquiries, oversee processing and record-keeping for short-term student loans (Don Gardner & SGA Emergency Loans), sort and distribute incoming mail, schedule student appointments with directors and assistant directors, advise students concerning their eligibility for financial aid, and streamline general office operation.

James Madison University Office of Financial Aid & Scholarships (September 1990-December 1993); Student Assistant

Job responsibilities include: processing short-term student loans, filing, mailing award letters, and other duties assigned by supervisors.

Other Skills

Computer knowledge: Microsoft Office (Word, Excel, Access) applications, Windows 95, Adobe Photoshop, WordPerfect, HTML writing, JMU Student Information System (SIS), PeopleSoft Applications, Internet applications, Email software (simeon, eudora, pine).

Workshops and Seminars: Have attended a number of JMU-sponsored workshops concerning telephone management, customer service, professional development and training, conflict resolution, home page designing, Microsoft Office applications, time management, etc. Have also held workshops for high school guidance counselors and JMU students regarding scholarship opportunities.